FAS Research Computing - Netscratch - some directories stalled/unavailable – Dettagli dell'incidente

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Mostra lo stato corrente

Netscratch - some directories stalled/unavailable

RisoltoParzialmente fuori servizio25 ore 18 minuti

Componenti interessati

Storage

Parzialmente fuori servizio da 3:05 PM a 3:12 PM, Operativo da 3:12 PM a 2:52 PM, Parzialmente fuori servizio da 2:52 PM a 4:24 PM

Netscratch (Global Scratch)

Parzialmente fuori servizio da 3:05 PM a 3:12 PM, Operativo da 3:12 PM a 2:52 PM, Parzialmente fuori servizio da 2:52 PM a 4:24 PM

  • RisoltoUTC
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • IndividuatoUTC

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • RisoltoUTC
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Indagine in corsoUTC
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu