FAS Research Computing - Ticket system slow – Dettagli dell'incidente

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Ticket system slow

Risolto
Operativo
Avviato il più di 2 anni faDurato 55 minuti

Componenti interessati

Websites & Tools

Performance ridotte da 4:30 PM a 5:25 PM

FASRC Ticket System (ServiceNow)

Performance ridotte da 4:30 PM a 5:25 PM

Aggiornamenti
  • Risolto
    UTC
    Risolto
    This incident has been resolved.
  • Individuato
    UTC
    Individuato

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • Indagine in corso
    UTC
    Indagine in corso

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

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