FAS Research Computing - holylabs inaccessible - cluster paused – Dettagli dei guasti

Sperimentazione di prestazioni parzialmente degradate

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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holylabs inaccessible - cluster paused

Risolto
Operativo
Avviato il quasi 3 anni faDurato circa 22 ore

Colpiti

Cannon Cluster

Operativo da 6:00 PM to 4:02 PM

SLURM Scheduler - Cannon

Operativo da 6:00 PM to 4:02 PM

Cannon Compute Cluster (Holyoke)

Operativo da 6:00 PM to 4:02 PM

Boston Compute Nodes

Operativo da 6:00 PM to 4:02 PM

GPU nodes (Holyoke)

Operativo da 6:00 PM to 4:02 PM

OpenOnDemand/OOD

Operativo da 6:00 PM to 4:02 PM

Aggiornamenti
  • Risolto
    Risolto

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Verifiche
    Verifiche

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Risolto
    Risolto

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Individuato
    Individuato

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Verifiche
    Verifiche

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu