FAS Research Computing - A100 GPU issue – Dettagli dell'incidente

Globus Data Transfer: grave interruzione in corso

Status page for the Harvard FAS Research Computing cluster and other resources.

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Mostra lo stato corrente

A100 GPU issue

Risolto986 ore 51 minuti

Componenti interessati

Cannon Cluster

Operativo da 3:00 PM a 5:51 PM

GPU nodes (Holyoke)

Operativo da 3:00 PM a 5:51 PM

  • RisoltoUTC

    Firmware updates have resolved this issue.

  • AggiornamentoUTC

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • IndividuatoUTC

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • Indagine in corsoUTC

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu