FAS Research Computing - A100 GPU issue – Dettagli dei guasti

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
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A100 GPU issue

Risolto
Operativo
Avviato il circa 3 anni faDurato circa un mese

Colpiti

Cannon Cluster

Operativo da 3:00 PM to 5:51 PM

GPU nodes (Holyoke)

Operativo da 3:00 PM to 5:51 PM

Aggiornamenti
  • Risolto
    UTC
    Risolto

    Firmware updates have resolved this issue.

  • Aggiornare
    UTC
    Aggiornare

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • Individuato
    UTC
    Individuato

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • Verifiche
    UTC
    Verifiche

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu