MGHPCC - issues affecting some connectivity - Dettagli dei guasti - FAS Research Computing

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

MGHPCC - issues affecting some connectivity

Risolto

Operativo

Avviato il più di 3 anni faaprile 22, 2023Durato circa 3 oreaprile 22, 202314:2117:25UTC

Colpiti

Cannon Cluster

Cannon Compute Cluster (Holyoke)

FASSE Cluster

FASSE Compute Cluster (Holyoke)

Aggiornamenti

Risolto
aprile 22, 2023 at 17:25UTC
Risolto
aprile 22, 2023 at 17:25UTC
This incident has been resolved.

Network admins found that one of the line cards on the Nexus core switch was not functioning correctly and dropping IPv4 traffic randomly. The card will be replaced as soon as possible. In the meantime, it has been isolated and connectivity has returned to normal

Thanks for your patience.
FASRC
Verifiche
aprile 22, 2023 at 14:21UTC
Verifiche
aprile 22, 2023 at 14:21UTC
We are currently investigating this incident. The majority of services appear to be working normally, but reports of random storage or service connectivity indicate an issue with networking or power at MGHPCC.

Updates to follow as we know more.

FAS Research Computing - MGHPCC - issues affecting some connectivity – Dettagli dei guasti

MGHPCC - issues affecting some connectivity