FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Dettagli dell'incidente

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Risolto
Operativo
Avviato il più di 3 anni faDurato un'ora 55 minuti

Componenti interessati

OpenOnDemand/OOD

Operativo da 3:00 PM a 4:55 PM

Cannon Open OnDemand

Operativo da 3:00 PM a 4:55 PM

Storage

Operativo da 3:00 PM a 4:55 PM

CEPH Storage Boston (Tier 2)

Operativo da 3:00 PM a 4:55 PM

Websites & Tools

Operativo da 3:00 PM a 4:55 PM

FASRC Ticket System (ServiceNow)

Operativo da 3:00 PM a 4:55 PM

Aggiornamenti
  • Aggiornamento
    UTC
    Aggiornamento

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Risolto
    UTC
    Risolto

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Individuato
    UTC
    Individuato

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu