FAS Research Computing - FARCS ticket system outage – Dettagli dell'incidente

Tutti i sistemi sono operativi

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

FARCS ticket system outage

Risolto
Operativo
Avviato il quasi 4 anni faDurato 25 minuti

Componenti interessati

Websites & Tools

Operativo da 4:38 PM a 5:04 PM

FASRC Ticket System (ServiceNow)

Operativo da 4:38 PM a 5:04 PM

Aggiornamenti
  • Risolto
    UTC
    Risolto

    The ticket system is back in service. Any pending emails in or out will be delivered but possibly delayed.

  • Indagine in corso
    UTC
    Indagine in corso

    The FASRC ticket system is currently down. We are working to resolve this as quickly as possible. Replies to tickets will be delayed (email replies should continue to attempt delivery until the system responds).

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu