FAS Research Computing - A cooling incident at the MGHPCC Datacenter has effected a number of systems – Dettagli dei guasti

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A cooling incident at the MGHPCC Datacenter has effected a number of systems

Risolto
Grave disservizio
Avviato il più di 4 anni faDurato circa 3 ore

Colpiti

Cannon Cluster

Grave disservizio da 7:13 PM to 10:33 PM

SLURM Scheduler - Cannon

Grave disservizio da 7:13 PM to 10:33 PM

Cannon Compute Cluster (Holyoke)

Grave disservizio da 7:13 PM to 10:33 PM

Login Nodes

Grave disservizio da 7:13 PM to 10:33 PM

login.rc.fas.harvard.edu

Grave disservizio da 7:13 PM to 10:33 PM

Login Nodes - Holyoke

Grave disservizio da 7:13 PM to 10:33 PM

Aggiornamenti
  • Risolto
    UTC
    Risolto

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Monitorando
    UTC
    Monitorando

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Verifiche
    UTC
    Verifiche

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Monitorando
    UTC
    Monitorando

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu