FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – Dettagli dei guasti

Sperimentazione di prestazioni parzialmente degradate

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VM issue affecting FASSE VDI and Tier2 storage

Risolto
Parzialmente fuori servizio
Avviato il più di 4 anni faDurato circa 2 ore

Colpiti

OpenOnDemand/OOD

Parzialmente fuori servizio da 4:00 PM to 5:42 PM

FASSE Open OnDemand

Parzialmente fuori servizio da 4:00 PM to 5:42 PM

Storage

Parzialmente fuori servizio da 4:00 PM to 5:42 PM

CEPH Storage Boston (Tier 2)

Parzialmente fuori servizio da 4:00 PM to 5:42 PM

Virtual Machines

Parzialmente fuori servizio da 4:00 PM to 5:42 PM

Virtual Infrastructure - Holyoke

Parzialmente fuori servizio da 4:00 PM to 5:42 PM

Aggiornamenti
  • Risolto
    Risolto

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • Individuato
    Individuato

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • Verifiche
    Verifiche

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc