VM issue affecting FASSE VDI and Tier2 storage - Dettagli dell'incidente - FAS Research Computing - Status

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VM issue affecting FASSE VDI and Tier2 storage

Risolto

Parzialmente fuori servizio

Avviato il quasi 5 anni fagennaio 16, 2022Durato un'ora 41 minutigennaio 16, 202216:0017:42UTC

Componenti interessati

OpenOnDemand/OOD

FASSE Open OnDemand

Storage

CEPH Storage Boston (Tier 2)

Virtual Machines

Virtual Infrastructure - Holyoke

Aggiornamenti

Risolto
gennaio 16, 2022 alle 17:42UTC
Risolto
gennaio 16, 2022 alle 17:42UTC
We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.
Individuato
gennaio 16, 2022 alle 17:11UTC
Individuato
gennaio 16, 2022 alle 17:11UTC
We are still working on the underlying issue.

A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.
Indagine in corso
gennaio 16, 2022 alle 16:00UTC
Indagine in corso
gennaio 16, 2022 alle 16:00UTC
There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

We are investigating and will update here as this issue progresses.

Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc