FAS Research Computing - Cluster Partially Degraded – Incident details

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Status page for the Harvard FAS Research Computing cluster and other resources.
WINTER BREAK: Harvard and FASRC will be closed for winter break as of Sat. Dec 21st, 2024. We will return on Jan. 2nd, 2025. We will monitor for critical issues. All other work will be deferred until we return.

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Cluster Partially Degraded

Resolved
Degraded performance
Started 13 days agoLasted about 22 hours

Affected

Cannon Cluster
SLURM Scheduler - Cannon
Cannon Compute Cluster (Holyoke)
Boston Compute Nodes
GPU nodes (Holyoke)
seas_compute
Updates
  • Resolved
    Resolved
    Jobs have cleared overnight and a fix for the high load appears to be working. We will monitor for any recurrence, but all appears well at this time.
  • Investigating
    Investigating

    Low priority jobs are not getting scheduled despite being at the top of the queue. We are currently investigating this incident and have reached out to SchedMD regarding this.

    See https://support.schedmd.com/show_bug.cgi?id=21627 

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu