FAS Research Computing - Cluster Partially Degraded – Incident details

Holyoke Tier 2 NFS experiencing partial outage

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Cluster Partially Degraded

Resolved
Degraded performance
Started almost 2 years agoLasted 22 hours 18 minutes

Affected

Cannon Cluster

Degraded performance from 5:44 PM to 4:02 PM, Operational from 5:44 PM to 4:02 PM

SLURM Scheduler - Cannon

Degraded performance from 5:44 PM to 4:02 PM

Cannon Compute Cluster (Holyoke)

Operational from 5:44 PM to 4:02 PM

Boston Compute Nodes

Operational from 5:44 PM to 4:02 PM

GPU nodes (Holyoke)

Operational from 5:44 PM to 4:02 PM

seas_compute

Operational from 5:44 PM to 4:02 PM

Updates
  • Resolved
    UTC
    Resolved
    Jobs have cleared overnight and a fix for the high load appears to be working. We will monitor for any recurrence, but all appears well at this time.
  • Investigating
    UTC
    Investigating

    Low priority jobs are not getting scheduled despite being at the top of the queue. We are currently investigating this incident and have reached out to SchedMD regarding this.

    See https://support.schedmd.com/show_bug.cgi?id=21627 

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu