Experiencing partially degraded performance

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GETTING HELP
https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu

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Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares

Resolved
Degraded performance
Started 4 months ago Lasted about 5 hours

Affected

VDI/OpenOnDemand
Cannon VDI (Open OnDemand)
FASSE VDI (Open OnDemand)
Storage
CEPH Storage Boston (Tier 2)
Virtual Machines
Updates
  • Resolved
    Resolved

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identified
    Identified

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu