FAS Research Computing - h-nfs11-p down – घटना विवरण

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Status page for the Harvard FAS Research Computing cluster and other resources.

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h-nfs11-p down

हल हुआ
आंशिक आउटेज
शुरू हुआ २३ दिन पहलेकुल अवधि: १४४ घंटे ३३ मिनट

प्रभावित

Storage

आंशिक आउटेज से 7:33 PM तक 8:07 PM

Holyoke Tier 2 NFS

आंशिक आउटेज से 7:33 PM तक 8:07 PM

अपडेट
  • हल हुआ
    UTC
    हल हुआ

    The vendor has replaced the necessary hardware components, and FASRC engineers have installed updates and confirmed working status. No data was affected.

    All h-nfs11-p shares should be accessible again once more.

    If you notice any irregularities, please reach out at rchelp@rc.fas.harvard.edu

  • अपडेट
    UTC
    अपडेट

    The vendor has dispatched parts. The vendor has indicated that this may not get fixed until Monday, but the storage team is pressing them to accelerate that timeline. We will update here when we know more.

    Thanks for your understanding.

  • अपडेट
    UTC
    अपडेट

    After lengthy troubleshooting, h-nfs11-p is still down. The vendor is scheduling a datacenter visit for on-site repairs. We will update as we know more.

  • पहचाना गया
    UTC
    पहचाना गया

    Our engineers are diagnosing the root cause of the failure and are working with the vendor to troubleshoot further

    We are continuing to work on a fix for this incident.

  • जांच जारी है
    UTC
    जांच जारी है

    h-nfs11-p is currently down. The following shares are inaccessible on FASSE

    • ncf_cnl01

    • ncf_cnl02

    • ncf_cnl03

    • ncf_cnl04

    • ncf_gspdata

    • ncf_mri_l3

    • cnl05

    • cnl06

    • eldaief

    • ncf_apps

    • jcamprodon_lab_l3

    We are investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu