FAS Research Computing - Netscratch - some directories stalled/unavailable – घटना विवरण

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Netscratch - some directories stalled/unavailable

हल हुआ
आंशिक आउटेज
शुरू हुआ १ वर्ष से अधिक पहलेचला १ दिन

प्रभावित

Storage

आंशिक आउटेज से 3:05 PM तक 3:12 PM, चालू से 3:12 PM तक 2:52 PM, आंशिक आउटेज से 2:52 PM तक 4:24 PM

Netscratch (Global Scratch)

आंशिक आउटेज से 3:05 PM तक 3:12 PM, चालू से 3:12 PM तक 2:52 PM, आंशिक आउटेज से 2:52 PM तक 4:24 PM

अपडेट
  • हल हुआ
    UTC
    हल हुआ
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • पहचाना गया
    UTC
    पहचाना गया

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • हल हुआ
    UTC
    हल हुआ
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • जांच जारी है
    UTC
    जांच जारी है
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu