FAS Research Computing - Ticket system slow – घटना विवरण

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Ticket system slow

हल हुआ
चालू
शुरू हुआ लगभग २ वर्ष पहलेचला लगभग १ घंटा

प्रभावित

Websites & Tools

प्रदर्शन में गिरावट से 4:30 PM तक 5:25 PM

FASRC Ticket System (ServiceNow)

प्रदर्शन में गिरावट से 4:30 PM तक 5:25 PM

अपडेट
  • हल हुआ
    UTC
    हल हुआ
    This incident has been resolved.
  • पहचाना गया
    UTC
    पहचाना गया

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • जांच जारी है
    UTC
    जांच जारी है

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu