FAS Research Computing - RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually – घटना विवरण

आंशिक रूप से प्रभावित प्रदर्शन का सामना कर रहा है

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually

हल हुआ
चालू
शुरू हुआ २ वर्ष से अधिक पहलेचला लगभग १ घंटा

प्रभावित

Storage

चालू से 4:41 PM तक 5:55 PM

CEPH Storage Boston (Tier 2)

चालू से 4:41 PM तक 5:55 PM

Websites & Tools

गंभीर आउटेज से 4:41 PM तक 5:37 PM, चालू से 4:41 PM तक 5:55 PM

Coldfront

चालू से 4:41 PM तक 5:55 PM

FASRC Ticket System (ServiceNow)

गंभीर आउटेज से 4:41 PM तक 5:37 PM, चालू से 5:37 PM तक 5:55 PM

Virtual Machines

चालू से 4:41 PM तक 5:55 PM

अपडेट
  • हल हुआ
    हल हुआ

    VMs are returning to operation. If you receive an error (on Portal, Coldfront, etc) please wait a few minutes and try again.

    Ticket system is online and starting to receive delayed emails.

  • जांच जारी है
    जांच जारी है

    The RT ticket system is currently offline due to a VM issue.

    Any emails sent to the ticket system will eventually be delivered once it recovers, but until then expect delayed response.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu