FAS Research Computing - holylabs inaccessible - cluster paused – घटना विवरण

आंशिक रूप से प्रभावित प्रदर्शन का सामना कर रहा है

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

holylabs inaccessible - cluster paused

हल हुआ
चालू
शुरू हुआ लगभग ३ वर्ष पहलेचला लगभग २२ घंटे

प्रभावित

Cannon Cluster

चालू से 6:00 PM तक 4:02 PM

SLURM Scheduler - Cannon

चालू से 6:00 PM तक 4:02 PM

Cannon Compute Cluster (Holyoke)

चालू से 6:00 PM तक 4:02 PM

Boston Compute Nodes

चालू से 6:00 PM तक 4:02 PM

GPU nodes (Holyoke)

चालू से 6:00 PM तक 4:02 PM

OpenOnDemand/OOD

चालू से 6:00 PM तक 4:02 PM

अपडेट
  • हल हुआ
    UTC
    हल हुआ

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • जांच जारी है
    UTC
    जांच जारी है

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • हल हुआ
    UTC
    हल हुआ

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • पहचाना गया
    UTC
    पहचाना गया

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • जांच जारी है
    UTC
    जांच जारी है

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu