FAS Research Computing - A100 GPU issue – घटना विवरण

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A100 GPU issue

हल हुआ
चालू
शुरू हुआ लगभग ३ वर्ष पहलेचला लगभग १ महीना

प्रभावित

Cannon Cluster

चालू से 3:00 PM तक 5:51 PM

GPU nodes (Holyoke)

चालू से 3:00 PM तक 5:51 PM

अपडेट
  • हल हुआ
    UTC
    हल हुआ

    Firmware updates have resolved this issue.

  • अपडेट
    UTC
    अपडेट

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • पहचाना गया
    UTC
    पहचाना गया

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • जांच जारी है
    UTC
    जांच जारी है

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu