FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – घटना विवरण

सभी सिस्टम सुचारू रूप से चालू हैं

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

हल हुआ
चालू
शुरू हुआ ३ वर्ष से अधिक पहलेचला लगभग २ घंटे

प्रभावित

OpenOnDemand/OOD

चालू से 3:00 PM तक 4:55 PM

Cannon Open OnDemand

चालू से 3:00 PM तक 4:55 PM

Storage

चालू से 3:00 PM तक 4:55 PM

CEPH Storage Boston (Tier 2)

चालू से 3:00 PM तक 4:55 PM

Websites & Tools

चालू से 3:00 PM तक 4:55 PM

FASRC Ticket System (ServiceNow)

चालू से 3:00 PM तक 4:55 PM

अपडेट
  • अपडेट
    UTC
    अपडेट

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • हल हुआ
    UTC
    हल हुआ

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • पहचाना गया
    UTC
    पहचाना गया

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu