FAS Research Computing - FASRC ticket system - tickets and replies delayed – घटना विवरण

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FASRC ticket system - tickets and replies delayed

हल हुआ
प्रदर्शन में गिरावट
शुरू हुआ ४ वर्ष से अधिक पहलेचला लगभग २ घंटे

प्रभावित

Websites & Tools

प्रदर्शन में गिरावट से 2:12 PM तक 4:29 PM

FASRC Ticket System (ServiceNow)

प्रदर्शन में गिरावट से 2:12 PM तक 4:29 PM

अपडेट
  • हल हुआ
    UTC
    हल हुआ

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • जांच जारी है
    UTC
    जांच जारी है

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu