FAS Research Computing - Historique des avis

BosLFS02 (Tier 0) connaît une panne majeure

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

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Email: rchelp@rc.fas.harvard.edu | Support Hours

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Opérationnel

SLURM Scheduler - Cannon - Opérationnel

Cannon Compute Cluster (Holyoke) - Opérationnel

Boston Compute Nodes - Opérationnel

GPU nodes (Holyoke) - Opérationnel

seas_compute - Opérationnel

Opérationnel

SLURM Scheduler - FASSE - Opérationnel

FASSE Compute Cluster (Holyoke) - Opérationnel

Opérationnel

Kempner Cluster CPU - Opérationnel

Kempner Cluster GPU - Opérationnel

Opérationnel

FASSE login nodes - Opérationnel

Opérationnel

Cannon Open OnDemand - Opérationnel

FASSE Open OnDemand - Opérationnel

Panne majeure

Netscratch (Global Scratch) - Opérationnel

Home Directory Storage - Boston - Opérationnel

Tape - (Tier 3) - Opérationnel

Holylabs - Opérationnel

Isilon Storage Holyoke (Tier 1) - Opérationnel

Holystore01 (Tier 0) - Opérationnel

HolyLFS04 (Tier 0) - Opérationnel

HolyLFS05 (Tier 0) - Opérationnel

HolyLFS06 (Tier 0) - Opérationnel

Holyoke Tier 2 NFS - Opérationnel

Holyoke Specialty Storage - Opérationnel

holECS - Opérationnel

Isilon Storage Boston (Tier 1) - Opérationnel

BosLFS02 (Tier 0) - Panne majeure

Boston Tier 2 NFS - Opérationnel

CEPH Storage Boston (Tier 2) - Opérationnel

Boston Specialty Storage - Opérationnel

bosECS - Opérationnel

Samba Cluster - Opérationnel

Globus Data Transfer - Opérationnel

Historique des avis

Voir l’état actuel

janv. 2024

fasselogin nodes down
RésoluPanne majeure4 heures 53 minutes
  • RésoluUTC

    fasselogin machines are back in service

  • IdentifiéUTC

    We have identified the underlying issue and are working on fixing the FASSE login nodes. In the meantime, please use FASSE VDI. Updates to come.

  • En cours d'investigationUTC

    fasselogin01/02 are currently down. We are investigating this incident.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées1 heure 37 minutes
  • RésoluUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées47 minutes
  • RésoluUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Coldfront timeout
Résolu2 heures 11 minutes
  • RésoluUTC

    Coldfront is accessible again. Thanks for your patience so that would could investigate further. We've added new logging to have a better view into this should it happen again.

  • En cours d'investigationUTC

    Coldfront is currently up but inaccessible. Login attempts will result in a timeout/proxy error.
    We would like time to gather forensics to sort out why this is happening before restarting the service.

    If you need to access Coldfront, please try again later today.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées5 heures 24 minutes
  • RésoluUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

déc. 2023

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées47 heures 1 minute
  • RésoluUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées6 heures 20 minutes
  • RésoluUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Loss of power at Holyoke data center
Résolu3 heures 54 minutes
  • RésoluUTC

    Downed nodes are back online. The cluster is now available again.

    Thank you for your patience.

  • IdentifiéUTC

    Power was restored to the affected sections and we are bringing the down nodes back up.

  • En cours d'investigationUTC

    There has been a loss of street power at MGHPCC, our Holyoke data center due to the windstorm. We are awaiting further details.

    This likely affects most of the Cannon/Kempner compute cluster, and all of the FASSE compute cluster.

    More details as we learn them.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées51 minutes
  • RésoluUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

DÉC14
Emergency scheduler update - Security Patch
TerminéMaintenance1 heure
  • Terminédécembre 14, 2023 à 17:00UTC

    Maintenance has completed successfully

  • En coursdécembre 14, 2023 à 16:00UTC

    Maintenance is now in progress

  • Planifiéedécembre 14, 2023 à 16:00UTC

    SchedMD has issued a patch for a critical security vulnerability. It is imperative that we apply this patch ASAP. This will require a pause of the cluster for roughly 30-60 minutes at around 11am, after which jobs and the scheduler will continue normal operation.

    A side effect of this is that we will move up to version 23.02.7 with the patch which will fix the IntelMPI and PMI2 issues some users have experienced.

    Thanks for your understanding and patience.
    FAS Research Computing

nov. 2023

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées7 heures 16 minutes
  • RésoluUTC

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées2 heures 33 minutes
  • RésoluUTC

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Partial Cannon outage
RésoluPanne partielle4 heures 20 minutes
  • RésoluUTC

    Cooling and power have been restored to the affected racks. The compute nodes have been resumed in Slurm and are now accepting jobs again.

    This incident has been resolved.

  • IdentifiéUTC

    We have identified the partitions that are impacted due to loss of cooling in holy7c[02-12] compute nodes. Some of these partitions are fully down, others are partially down.

    blackhole
    blackholepriority davies desai hucecascade
    hucecascadepriority
    huttenhower
    janson
    jansoncascade joonholee lukin seascompute
    shared
    tambe
    test
    vishwanath
    whipple

    Please submit to other partitions in order to run jobs.

    The spart command will show you all partitions you have access to, and our Running Jobs page provides a list of publicly available partitions for all cluster users. Please see our docs page for other helpful Slurm commands.

    The Holyoke MGHPCC data center is working to restore cooling, and FASRC staff are onsite to assist. No ETA.

  • En cours d'investigationUTC

    Compute nodes in holy7c[02-12] have experienced a power loss and are currently down. GPUs are not impacted at this time.

    The 'shared' partition is significantly impacted. Other public partitions and lab-owned partitions may be down or running at reduced capacity. Jobs are still being accepted/running, but may need to wait longer in the queue due to fewer resources being available.

    We are in contact with the Holyoke MGHPCC data center to investigate further. Updates to come. No ETA at this time.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées6 heures 55 minutes
  • RésoluUTC

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
RésoluPerformances dégradées5 heures 52 minutes
  • RésoluUTC

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • IdentifiéUTC

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Précédent

nov. 2023 à janv. 2024

Suivant

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu