FAS Research Computing - Netscratch - some directories stalled/unavailable – Détails de l'incident

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Netscratch - some directories stalled/unavailable

Résolu
Panne partielle
A commencé il y a plus d’un anA duré 1 jour

Concernés

Storage

Panne partielle depuis 3:05 PM à 3:12 PM, Opérationnel depuis 3:12 PM à 2:52 PM, Panne partielle depuis 2:52 PM à 4:24 PM

Netscratch (Global Scratch)

Panne partielle depuis 3:05 PM à 3:12 PM, Opérationnel depuis 3:12 PM à 2:52 PM, Panne partielle depuis 2:52 PM à 4:24 PM

Mises à jour
  • Résolu
    Résolu
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identifié
    Identifié

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Résolu
    Résolu
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Détecté
    Détecté
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu