FAS Research Computing - Ticket system slow – Détails de l'incident

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Ticket system slow

Résolu55 minutes

Concernés

Websites & Tools

Performances dégradées depuis 4:30 PM à 5:25 PM

FASRC Ticket System (ServiceNow)

Performances dégradées depuis 4:30 PM à 5:25 PM

  • RésoluUTC
    This incident has been resolved.
  • IdentifiéUTC

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • En cours d'investigationUTC

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu