FAS Research Computing - Ticket system slow – Détails de l'incident

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Ticket system slow

Résolu
Opérationnel
A commencé il y a plus de 2 ansA duré 55 minutes

Concernés

Websites & Tools

Performances dégradées depuis 4:30 PM à 5:25 PM

FASRC Ticket System (ServiceNow)

Performances dégradées depuis 4:30 PM à 5:25 PM

Mises à jour
  • Résolu
    UTC
    Résolu
    This incident has been resolved.
  • Identifié
    UTC
    Identifié

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • En cours d'investigation
    UTC
    En cours d'investigation

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

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