FAS Research Computing - FASRC maintenance update - All jobs requeued (Cannon and FASSE) – Détails de l'incident

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FASRC maintenance update - All jobs requeued (Cannon and FASSE)

Résolu
Opérationnel
A commencé il y a plus de 2 ansA duré 5 heures 23 minutes

Concernés

Cannon Cluster

Opérationnel depuis 4:21 PM à 9:44 PM

SLURM Scheduler - Cannon

Opérationnel depuis 4:21 PM à 9:44 PM

Cannon Compute Cluster (Holyoke)

Opérationnel depuis 4:21 PM à 9:44 PM

Boston Compute Nodes

Opérationnel depuis 4:21 PM à 9:44 PM

GPU nodes (Holyoke)

Opérationnel depuis 4:21 PM à 9:44 PM

FASSE Cluster

Opérationnel depuis 4:21 PM à 9:44 PM

Mises à jour
  • Résolu
    UTC
    Résolu
    This incident has been resolved.
  • Surveillé
    UTC
    Surveillé

    Informational Notice

    The Slurm upgrade to 23.11.4 was completed successfully during maintenance. However a complication with the automation of Slurm's cryptographic keys occurred during the upgrade which caused nodes to lose the ability to talk to the Slurm master. The Slurm master therefore viewed those nodes as down and requeued their jobs.

    All jobs on Cannon and FASSE were requeued.

    This is deeply regrettable but the chain of events which caused this could not be foreseen.

    To check the status of your jobs, see the common Slurm commands at:

    https://docs.rc.fas.harvard.edu/kb/convenient-slurm-commands/#Information_on_jobs

    FAS Research Computing

    https://docs.rc.fas.harvard.edu/

    rchelp@rc.fas.harvard.edu

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu