FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Détails de l'incident

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Résolu
Opérationnel
A commencé il y a plus de 3 ansA duré environ 2 heures

Concernés

OpenOnDemand/OOD

Opérationnel depuis 3:00 PM à 4:55 PM

Cannon Open OnDemand

Opérationnel depuis 3:00 PM à 4:55 PM

Storage

Opérationnel depuis 3:00 PM à 4:55 PM

CEPH Storage Boston (Tier 2)

Opérationnel depuis 3:00 PM à 4:55 PM

Websites & Tools

Opérationnel depuis 3:00 PM à 4:55 PM

FASRC Ticket System (ServiceNow)

Opérationnel depuis 3:00 PM à 4:55 PM

Mises à jour
  • Mettre à jour
    UTC
    Mettre à jour

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Résolu
    UTC
    Résolu

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Identifié
    UTC
    Identifié

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu