FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – Détails de l'incident

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VM issue affecting FASSE VDI and Tier2 storage

Résolu
Panne partielle
A commencé il y a plus de 4 ansA duré environ 2 heures

Concernés

VDI/OpenOnDemand

Panne partielle depuis 4:00 PM à 5:42 PM

FASSE Open OnDemand/VDI

Panne partielle depuis 4:00 PM à 5:42 PM

Storage

Panne partielle depuis 4:00 PM à 5:42 PM

CEPH Storage Boston (Tier 2)

Panne partielle depuis 4:00 PM à 5:42 PM

Virtual Machines

Panne partielle depuis 4:00 PM à 5:42 PM

Virtual Infrastructure - Holyoke

Panne partielle depuis 4:00 PM à 5:42 PM

Mises à jour
  • Résolu
    Résolu

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • Identifié
    Identifié

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • Détecté
    Détecté

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc