VM issue affecting FASSE VDI and Tier2 storage - Détails de l'incident - FAS Research Computing - Status

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

VM issue affecting FASSE VDI and Tier2 storage

Résolu

Panne partielle

A commencé il y a plus de 4 ansjanvier 16, 2022A duré environ 2 heuresjanvier 16, 202216:0017:42UTC

Concernés

OpenOnDemand/OOD

FASSE Open OnDemand

Storage

CEPH Storage Boston (Tier 2)

Virtual Machines

Virtual Infrastructure - Holyoke

Mises à jour

Résolu
janvier 16, 2022 à 17:42UTC
Résolu
janvier 16, 2022 à 17:42UTC
We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.
Identifié
janvier 16, 2022 à 17:11UTC
Identifié
janvier 16, 2022 à 17:11UTC
We are still working on the underlying issue.

A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.
Détecté
janvier 16, 2022 à 16:00UTC
Détecté
janvier 16, 2022 à 16:00UTC
There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

We are investigating and will update here as this issue progresses.

Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc