FAS Research Computing - Ilmoitushistoria

Osittain heikentynyt suorituskyky

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Heikentynyt suorituskyky

SLURM Scheduler - Cannon - Heikentynyt suorituskyky

Cannon Compute Cluster (Holyoke) - Heikentynyt suorituskyky

Boston Compute Nodes - Heikentynyt suorituskyky

GPU nodes (Holyoke) - Heikentynyt suorituskyky

seas_compute - Heikentynyt suorituskyky

Toiminnassa

SLURM Scheduler - FASSE - Toiminnassa

FASSE Compute Cluster (Holyoke) - Toiminnassa

Toiminnassa

Kempner Cluster CPU - Toiminnassa

Kempner Cluster GPU - Toiminnassa

Toiminnassa

FASSE login nodes - Toiminnassa

Toiminnassa

Cannon Open OnDemand/VDI - Toiminnassa

FASSE Open OnDemand/VDI - Toiminnassa

Toiminnassa

Netscratch (Global Scratch) - Toiminnassa

Home Directory Storage - Boston - Toiminnassa

Tape - (Tier 3) - Toiminnassa

Holylabs - Toiminnassa

Isilon Storage Holyoke (Tier 1) - Toiminnassa

Holystore01 (Tier 0) - Toiminnassa

HolyLFS04 (Tier 0) - Toiminnassa

HolyLFS05 (Tier 0) - Toiminnassa

HolyLFS06 (Tier 0) - Toiminnassa

Holyoke Tier 2 NFS (new) - Toiminnassa

Holyoke Specialty Storage - Toiminnassa

holECS - Toiminnassa

Isilon Storage Boston (Tier 1) - Toiminnassa

BosLFS02 (Tier 0) - Toiminnassa

Boston Tier 2 NFS (new) - Toiminnassa

CEPH Storage Boston (Tier 2) - Toiminnassa

Boston Specialty Storage - Toiminnassa

bosECS - Toiminnassa

Samba Cluster - Toiminnassa

Globus Data Transfer - Toiminnassa

Ilmoitushistoria

joulu 2025

Scheduling down on Cannon
  • Ratkaistu
    Ratkaistu

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Päivitys
    Päivitys

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Tutkitaan
    Tutkitaan

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Ratkaistu
    Ratkaistu
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Tutkitaan
    Tutkitaan
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Ratkaistu
    Ratkaistu

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Tutkitaan
    Tutkitaan

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Ratkaistu
    Ratkaistu

    This incident has been resolved. All Tier 1 shares are accessible.

  • Tutkitaan
    Tutkitaan

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Ratkaistu
    Ratkaistu

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Tutkitaan
    Tutkitaan

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

marras 2025

Coldfront outage
  • Ratkaistu
    Ratkaistu

    This alert was a false alarm. Coldfront is operating normally.

  • Tutkitaan
    Tutkitaan
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Ratkaistu
    Ratkaistu

    This test incident has been resolved.

  • Tutkitaan
    Tutkitaan

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Ratkaistu
    Ratkaistu
    The Slurm scheduler is back online.
  • Tunnistettu
    Tunnistettu
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Valmistunut
    marraskuuta 14, 2025 klo 23.00
    Valmistunut
    marraskuuta 14, 2025 klo 23.00
    Maintenance has completed successfully
  • Meneillään
    marraskuuta 14, 2025 klo 22.00
    Meneillään
    marraskuuta 14, 2025 klo 22.00
    Maintenance is now in progress
  • Suunniteltu
    marraskuuta 14, 2025 klo 22.00
    Suunniteltu
    marraskuuta 14, 2025 klo 22.00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Ratkaistu
    Ratkaistu

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Tunnistettu
    Tunnistettu
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

loka 2025

Holystore01 is degraded.
  • Ratkaistu
    Ratkaistu
    This incident has been resolved.
  • Tutkitaan
    Tutkitaan

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Ratkaistu
    Ratkaistu

    The license server is responding normally again.

  • Päivitys
    Päivitys
    We are currently investigating this incident.
  • Tutkitaan
    Tutkitaan

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Valmistunut
    lokakuuta 06, 2025 klo 17.00
    Valmistunut
    lokakuuta 06, 2025 klo 17.00
    Maintenance is now in progress
  • Meneillään
    lokakuuta 06, 2025 klo 13.00
    Meneillään
    lokakuuta 06, 2025 klo 13.00
    Maintenance is now in progress
  • Suunniteltu
    lokakuuta 06, 2025 klo 13.00
    Suunniteltu
    lokakuuta 06, 2025 klo 13.00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Ratkaistu
    Ratkaistu

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Tunnistettu
    Tunnistettu

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

loka 2025 to joulu 2025

Seuraava

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu