FAS Research Computing - Ilmoitushistoria

Pieni katkos

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Toiminnassa

SLURM Scheduler - Cannon - Toiminnassa

Cannon Compute Cluster (Holyoke) - Toiminnassa

Boston Compute Nodes - Toiminnassa

GPU nodes (Holyoke) - Toiminnassa

seas_compute - Toiminnassa

Toiminnassa

SLURM Scheduler - FASSE - Toiminnassa

FASSE Compute Cluster (Holyoke) - Toiminnassa

Toiminnassa

Kempner Cluster CPU - Toiminnassa

Kempner Cluster GPU - Toiminnassa

Toiminnassa

FASSE login nodes - Toiminnassa

Osittainen katkos

Cannon Open OnDemand - Osittainen katkos

FASSE Open OnDemand - Osittainen katkos

Suuri katkos

Netscratch (Global Scratch) - Toiminnassa

Home Directory Storage - Boston - Toiminnassa

Tape - (Tier 3) - Toiminnassa

Holylabs - Toiminnassa

Isilon Storage Holyoke (Tier 1) - Toiminnassa

Holystore01 (Tier 0) - Toiminnassa

HolyLFS04 (Tier 0) - Toiminnassa

HolyLFS05 (Tier 0) - Toiminnassa

HolyLFS06 (Tier 0) - Toiminnassa

Holyoke Tier 2 NFS - Toiminnassa

Holyoke Specialty Storage - Toiminnassa

holECS - Toiminnassa

Isilon Storage Boston (Tier 1) - Toiminnassa

BosLFS02 (Tier 0) - Toiminnassa

Boston Tier 2 NFS - Toiminnassa

CEPH Storage Boston (Tier 2) - Toiminnassa

Boston Specialty Storage - Toiminnassa

bosECS - Toiminnassa

Samba Cluster - Toiminnassa

Globus Data Transfer - Suuri katkos

Ilmoitushistoria

Näytä nykyinen tila

elo 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
Ratkaistu13 minuuttia
  • RatkaistuUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • TutkitaanUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
Ratkaistu28 minuuttia
  • RatkaistuUTC

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • TutkitaanUTC

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

ELO22
NESE tape (Tier 3) upgrades
ValmistunutHuolto106 tuntia 43 minuuttia
  • Valmistunutelokuuta 26, 2022 klo 20.43UTC

    Maintenance has completed successfully.

  • Meneilläänelokuuta 22, 2022 klo 10.00UTC

    Maintenance is now in progress

  • Suunniteltuelokuuta 22, 2022 klo 10.00UTC

    Our tier 3 tape system is part of and run by NESE (the NorthEast Storage Exchange).

    We have been informed that they will be performing a significant upgrade of their Spectrum Scale archive system starting August 15th. This is a multi-day upgrade and will take approximately 3 days (potential for longer). Tier 3 tape allocations will be unavailable during this upgrade.

    NESE has informed us that this maintenance will be deferred to next week (9/22/22).

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
Ratkaistu12 minuuttia
  • RatkaistuUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • TutkitaanUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holyscratch01 issues
RatkaistuHeikentynyt suorituskyky23 tuntia 5 minuuttia
  • RatkaistuUTC

    The offending jobs have been cancelled. Holyscratch01 should be usable again now.

  • TutkitaanUTC

    holyscratch01 is in a degraded state currently. A group of improperly architected jobs are hammering the filesystem which is impeding access for other users. We are in the process of identifying and stopping these jobs.

    Until then, we recommend starting an interactive session and working from there as those will have the lowest impact. However, performance will still be slow until we are able to stop the problematic jobs.

heinä 2022

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
RatkaistuSuuri katkos27 minuuttia
  • RatkaistuUTC

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • TutkitaanUTC

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RatkaistuSuuri katkos13 minuuttia
  • RatkaistuUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • TutkitaanUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

HEINÄ21
NESE tape (Tier 3) hardware maintenance/install
ValmistunutHuolto12 tuntia
  • Valmistunutheinäkuuta 21, 2022 klo 22.00UTC

    Maintenance has completed successfully

  • Meneilläänheinäkuuta 21, 2022 klo 10.00UTC

    Maintenance is now in progress

  • Suunniteltuheinäkuuta 21, 2022 klo 10.00UTC

    Our tier 3 tape system is part of and run by NESE (the NorthEast Storage Exchange).

    We have been informed that they will be installing additional tape drives to the system on July 21st and this will require a whole day downtime to accomplish. Tier 3 tape archives will not be available to our users on that date.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RatkaistuSuuri katkos13 minuuttia
  • RatkaistuUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • TutkitaanUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holylfs02 performance issues
Ratkaistu815 tuntia 14 minuuttia
  • RatkaistuUTC

    The unrepairable volume on holylfs02 is isolated to two labs and they have been informed of next steps. This issue does not affect other areas on holylfs02, so we are closing this incident.

  • PäivitysUTC

    Recently we noticed an uptick in bad blocks on a RAID6 disk volume that is part of the entire filesystem. Generally speaking, the operating system will vector these out so no data is written there. During this period, we had to replace a number of drives due to failures; they are part of RAID 6 multi-disk set with dual parity and will rebuild with minimal impact on performance.

    What we believe happened is that, during the rebuild process, bad data was copied to the replacement disks and the filesystem got corrupted. One of the staff ran a read-only, non-destructive repair on the volume in question and noted quite a few errors.

    So far, we have 1) contacted the vendor (who gave us a command to clear additional bad blocks)
    2) NOT run the actual repair command to "fix" the filesystem (which would delete data) 3) contacted the vendor to see if they had any partners that might be able to assist. We are planning to meet with one of those partners early next week, but are not confident they will have a solution. At this point (and depending on how that meeting goes), the next step would be to run the repair, note the extent of loss, and attempt to get the volume remounted.

    Updates to follow when we have more information.

    Note that these shelves are covered under warranty support for another year. We see no need at present to replace the 3PB allocation with new hardware (this is planned to take place Q3-4 FY23)

  • TunnistettuUTC

    Users may experience issues connecting to holylfs02, or slow samba performance.

    This is due to a hardware issue with holylfs02, and we have opened a ticket with the vendor. Updates to follow.

    No ETA.

kesä 2022

KESÄ18
Globus.org maintenance Saturday June 18, 9am-10am
ValmistunutHuoltotunti
  • Valmistunutkesäkuuta 18, 2022 klo 14.00UTC

    Maintenance has completed successfully

  • Päivityskesäkuuta 18, 2022 klo 13.00UTC

    Maintenance is now in progress

  • Meneilläänkesäkuuta 18, 2022 klo 13.00UTC

    Maintenance is now in progress

  • Suunniteltukesäkuuta 18, 2022 klo 13.00UTC

    Globus has informed us that they will be performing maintenance Saturday June 18th 9am-10am

    ``` During the downtime, the following will be impacted:

    • All services in the Globus ecosystem that use Auth, including Flows, Search, and Timer, will be unavailable.
    • Users will be unable to initiate new transfers. Transfers that are inflight when the downtime begins will resume at the last checkpoint when the services are restored at the end of the maintenance period.
    • Users will not be able to log into applications that rely on Globus Auth, including Globus webapp and command line interface.
    • All third party applications and services that rely on Globus Auth will be impacted, and users will not be able to login/authenticate.
    • Users will be unable to initiate new flow runs. Flow runs that attempt to start a new step during the downtime will fail. We recommend that users check the state of their flow runs after services have resumed. ```
CVMFS not available from login nodes
Ratkaistu311 tuntia 44 minuuttia
  • RatkaistuUTC

    This issue is currently not fixable on the login nodes. CVMFS can still be used on compute, but not login nodes. We are in contact with OSG and if there is a workaround later we will implement it. As a result, this incident is now closed.

  • TutkitaanUTC

    CVMFS is available from compute nodes, but not from login nodes. This will only impact users who need this filesystem (OpenScienceGrid).

    We will investigate this incident further next week.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
RatkaistuSuuri katkos12 minuuttia
  • RatkaistuUTC

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • TutkitaanUTC

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Portal approval emails
Ratkaistu

  • A problem with the outgoing mail system the Portal uses to send approval and account emails has been found and fixed.

    You may be receiving late notices now. If you receive approval emails and find nothing to approve when following the link, this is why. Apologies for the inconvenience. Additional monitoring is being put into place.

    UTC
ECS certificate issues
Ratkaistu6 minuuttia
  • RatkaistuUTC

    This issue with the ECS has been resolved.

  • TunnistettuUTC

    We are looking at a certificate issue with bosecs and holyecs. Replacement certs should be available to us shortly.

Edellinen

kesä 2022 – elo 2022

Seuraava

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu