FAS Research Computing - Ilmoitushistoria

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Toiminnassa

SLURM Scheduler - Cannon - Toiminnassa

Cannon Compute Cluster (Holyoke) - Toiminnassa

Boston Compute Nodes - Toiminnassa

GPU nodes (Holyoke) - Toiminnassa

seas_compute - Toiminnassa

Toiminnassa

SLURM Scheduler - FASSE - Toiminnassa

FASSE Compute Cluster (Holyoke) - Toiminnassa

Toiminnassa

Kempner Cluster CPU - Toiminnassa

Kempner Cluster GPU - Toiminnassa

Toiminnassa

FASSE login nodes - Toiminnassa

Toiminnassa

Cannon Open OnDemand - Toiminnassa

FASSE Open OnDemand - Toiminnassa

Toiminnassa

Netscratch (Global Scratch) - Toiminnassa

Home Directory Storage - Boston - Toiminnassa

Tape - (Tier 3) - Toiminnassa

Holylabs - Toiminnassa

Isilon Storage Holyoke (Tier 1) - Toiminnassa

Holystore01 (Tier 0) - Toiminnassa

HolyLFS04 (Tier 0) - Toiminnassa

HolyLFS05 (Tier 0) - Toiminnassa

HolyLFS06 (Tier 0) - Toiminnassa

Holyoke Tier 2 NFS (new) - Toiminnassa

Holyoke Specialty Storage - Toiminnassa

holECS - Toiminnassa

Isilon Storage Boston (Tier 1) - Toiminnassa

BosLFS02 (Tier 0) - Toiminnassa

Boston Tier 2 NFS (new) - Toiminnassa

CEPH Storage Boston (Tier 2) - Toiminnassa

Boston Specialty Storage - Toiminnassa

bosECS - Toiminnassa

Samba Cluster - Toiminnassa

Globus Data Transfer - Toiminnassa

Ilmoitushistoria

huhti 2022

boslogin04 down
  • Ratkaistu
    Ratkaistu

    boslogin04 is back up

  • Tunnistettu
    Tunnistettu

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
  • Ratkaistu
    Ratkaistu

    Please contact us if you see any lingering node issues.

  • Tunnistettu
    Tunnistettu

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
  • Ratkaistu
    Ratkaistu

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Seurataan
    Seurataan

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Tutkitaan
    Tutkitaan

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Seurataan
    Seurataan

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Ratkaistu
    Ratkaistu

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Tutkitaan
    Tutkitaan

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • Ratkaistu
    Ratkaistu

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Tutkitaan
    Tutkitaan

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

maalis 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Ratkaistu
    Ratkaistu

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Tutkitaan
    Tutkitaan

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Long path fibre to MGHPCC Holyoke is also down
  • Ratkaistu
    Ratkaistu

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • Tunnistettu
    Tunnistettu

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

The short path fibre to MGHPCC Holyoke is down - long path remains up
  • Ratkaistu
    Ratkaistu

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Tunnistettu
    Tunnistettu

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • Tutkitaan
    Tutkitaan

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Ratkaistu
    Ratkaistu

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Tutkitaan
    Tutkitaan

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

FASRC ticket system - tickets and replies delayed
  • Ratkaistu
    Ratkaistu

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Tutkitaan
    Tutkitaan

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

helmi 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Ratkaistu
    Ratkaistu

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Tutkitaan
    Tutkitaan

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Ratkaistu
    Ratkaistu

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Tutkitaan
    Tutkitaan

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Academic Cluster home directory storage full
  • Ratkaistu
    Ratkaistu

    This issue has been resolved.

  • Tunnistettu
    Tunnistettu

    The home directory storage for the academic cluster has quickly filled to capacity. We are working to mitigate this issue.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
  • Ratkaistu
    Ratkaistu

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • Tutkitaan
    Tutkitaan

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holystore01 mounts on boslogin nodes
  • Ratkaistu
    Ratkaistu

    This issue has been resolved and holystore01 is back to normal.

  • Seurataan
    Seurataan

    boslogin nodes are up but are unable to mount holystore01 at this time. Replacement parts for holystore01 will be installed at the earliest possible time to rectify this issue.

  • Tunnistettu
    Tunnistettu

    holystore01 may be inaccessible on some cluster nodes.

  • Tutkitaan
    Tutkitaan

    holystore01 is not currently accessible from boslogin nodes. These nodes will be rebooted again at 2:30pm to fix.

    Please login to holylogin nodes if you need to access holystore01.

helmi 2022 to huhti 2022

Seuraava

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu