FAS Research Computing - h-nfs11-p down – Häiriön yksityiskohdat

Pieni katkos

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
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h-nfs11-p down

Ratkaistu
Osittainen katkos
Alkoi 23 päivää sittenKesti 144 tuntia 33 minuuttia

Vaikutti

Storage

Osittainen katkos klo 7:33 PM – 8:07 PM

Holyoke Tier 2 NFS

Osittainen katkos klo 7:33 PM – 8:07 PM

Päivitykset
  • Ratkaistu
    UTC
    Ratkaistu

    The vendor has replaced the necessary hardware components, and FASRC engineers have installed updates and confirmed working status. No data was affected.

    All h-nfs11-p shares should be accessible again once more.

    If you notice any irregularities, please reach out at rchelp@rc.fas.harvard.edu

  • Päivitys
    UTC
    Päivitys

    The vendor has dispatched parts. The vendor has indicated that this may not get fixed until Monday, but the storage team is pressing them to accelerate that timeline. We will update here when we know more.

    Thanks for your understanding.

  • Päivitys
    UTC
    Päivitys

    After lengthy troubleshooting, h-nfs11-p is still down. The vendor is scheduling a datacenter visit for on-site repairs. We will update as we know more.

  • Tunnistettu
    UTC
    Tunnistettu

    Our engineers are diagnosing the root cause of the failure and are working with the vendor to troubleshoot further

    We are continuing to work on a fix for this incident.

  • Tutkitaan
    UTC
    Tutkitaan

    h-nfs11-p is currently down. The following shares are inaccessible on FASSE

    • ncf_cnl01

    • ncf_cnl02

    • ncf_cnl03

    • ncf_cnl04

    • ncf_gspdata

    • ncf_mri_l3

    • cnl05

    • cnl06

    • eldaief

    • ncf_apps

    • jcamprodon_lab_l3

    We are investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu