FAS Research Computing - Netscratch - some directories stalled/unavailable – Häiriön yksityiskohdat

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Netscratch - some directories stalled/unavailable

Ratkaistu
Osittainen katkos
Alkoi yli vuosi sittenKesti päivä

Vaikutti

Storage

Osittainen katkos alkaen 3:05 PM to 3:12 PM, Toiminnassa alkaen 3:12 PM to 2:52 PM, Osittainen katkos alkaen 2:52 PM to 4:24 PM

Netscratch (Global Scratch)

Osittainen katkos alkaen 3:05 PM to 3:12 PM, Toiminnassa alkaen 3:12 PM to 2:52 PM, Osittainen katkos alkaen 2:52 PM to 4:24 PM

Päivitykset
  • Ratkaistu
    UTC
    Ratkaistu
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Tunnistettu
    UTC
    Tunnistettu

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Ratkaistu
    UTC
    Ratkaistu
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Tutkitaan
    UTC
    Tutkitaan
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu