FAS Research Computing - Ticket system slow – Häiriön yksityiskohdat

Osittain heikentynyt suorituskyky

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Ticket system slow

Ratkaistu
Toiminnassa
Alkoi noin 2 vuotta sittenKesti noin tunti

Vaikutti

Websites & Tools

Heikentynyt suorituskyky alkaen 4:30 PM to 5:25 PM

FASRC Ticket System (ServiceNow)

Heikentynyt suorituskyky alkaen 4:30 PM to 5:25 PM

Päivitykset
  • Ratkaistu
    Ratkaistu
    This incident has been resolved.
  • Tunnistettu
    Tunnistettu

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • Tutkitaan
    Tutkitaan

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu