FAS Research Computing - RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually – Häiriön yksityiskohdat

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually

Ratkaistu
Toiminnassa
Alkoi yli 2 vuotta sittenKesti noin tunti

Vaikutti

Storage

Toiminnassa alkaen 4:41 PM to 5:55 PM

CEPH Storage Boston (Tier 2)

Toiminnassa alkaen 4:41 PM to 5:55 PM

Websites & Tools

Suuri katkos alkaen 4:41 PM to 5:37 PM, Toiminnassa alkaen 4:41 PM to 5:55 PM

Coldfront

Toiminnassa alkaen 4:41 PM to 5:55 PM

FASRC Ticket System (ServiceNow)

Suuri katkos alkaen 4:41 PM to 5:37 PM, Toiminnassa alkaen 5:37 PM to 5:55 PM

Virtual Machines

Toiminnassa alkaen 4:41 PM to 5:55 PM

Päivitykset
  • Ratkaistu
    UTC
    Ratkaistu

    VMs are returning to operation. If you receive an error (on Portal, Coldfront, etc) please wait a few minutes and try again.

    Ticket system is online and starting to receive delayed emails.

  • Tutkitaan
    UTC
    Tutkitaan

    The RT ticket system is currently offline due to a VM issue.

    Any emails sent to the ticket system will eventually be delivered once it recovers, but until then expect delayed response.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu