FAS Research Computing - RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually – Häiriön yksityiskohdat

Kaikki järjestelmät toiminnassa

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually

Ratkaistu
Toiminnassa
Alkoi yli 2 vuotta sittenKesti tunti 14 minuuttia

Vaikutti

Storage

Toiminnassa klo 4:41 PM – 5:55 PM

CEPH Storage Boston (Tier 2)

Toiminnassa klo 4:41 PM – 5:55 PM

Websites & Tools

Suuri katkos klo 4:41 PM – 5:37 PM, Toiminnassa klo 4:41 PM – 5:55 PM

Coldfront

Toiminnassa klo 4:41 PM – 5:55 PM

FASRC Ticket System (ServiceNow)

Suuri katkos klo 4:41 PM – 5:37 PM, Toiminnassa klo 5:37 PM – 5:55 PM

Virtual Machines

Toiminnassa klo 4:41 PM – 5:55 PM

Päivitykset
  • Ratkaistu
    UTC
    Ratkaistu

    VMs are returning to operation. If you receive an error (on Portal, Coldfront, etc) please wait a few minutes and try again.

    Ticket system is online and starting to receive delayed emails.

  • Tutkitaan
    UTC
    Tutkitaan

    The RT ticket system is currently offline due to a VM issue.

    Any emails sent to the ticket system will eventually be delivered once it recovers, but until then expect delayed response.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu