FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Häiriön yksityiskohdat

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Ratkaistu
Toiminnassa
Alkoi yli 3 vuotta sittenKesti noin 2 tuntia

Vaikutti

OpenOnDemand/OOD

Toiminnassa alkaen 3:00 PM to 4:55 PM

Cannon Open OnDemand

Toiminnassa alkaen 3:00 PM to 4:55 PM

Storage

Toiminnassa alkaen 3:00 PM to 4:55 PM

CEPH Storage Boston (Tier 2)

Toiminnassa alkaen 3:00 PM to 4:55 PM

Websites & Tools

Toiminnassa alkaen 3:00 PM to 4:55 PM

FASRC Ticket System (ServiceNow)

Toiminnassa alkaen 3:00 PM to 4:55 PM

Päivitykset
  • Päivitys
    UTC
    Päivitys

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Ratkaistu
    UTC
    Ratkaistu

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Tunnistettu
    UTC
    Tunnistettu

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu