FAS Research Computing - FASRC ticket system - tickets and replies delayed – Häiriön yksityiskohdat

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Monthly maintenance occurs on the first Monday of the month (except holidays).

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Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
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FASRC ticket system - tickets and replies delayed

Ratkaistu
Heikentynyt suorituskyky
Alkoi yli 4 vuotta sittenKesti noin 2 tuntia

Vaikutti

Websites & Tools

Heikentynyt suorituskyky alkaen 2:12 PM to 4:29 PM

FASRC Ticket System (ServiceNow)

Heikentynyt suorituskyky alkaen 2:12 PM to 4:29 PM

Päivitykset
  • Ratkaistu
    UTC
    Ratkaistu

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Tutkitaan
    UTC
    Tutkitaan

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu