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VM issue affecting FASSE VDI and Tier2 storage

Ratkaistu

Osittainen katkos

Alkoi yli 4 vuotta sittentammikuuta 16, 2022Kesti noin 2 tuntiatammikuuta 16, 202216.0017.42UTC

Vaikutti

OpenOnDemand/OOD

FASSE Open OnDemand

Storage

CEPH Storage Boston (Tier 2)

Virtual Machines

Virtual Infrastructure - Holyoke

Päivitykset

Ratkaistu
tammikuuta 16, 2022 klo 17.42UTC
Ratkaistu
tammikuuta 16, 2022 klo 17.42UTC
We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.
Tunnistettu
tammikuuta 16, 2022 klo 17.11UTC
Tunnistettu
tammikuuta 16, 2022 klo 17.11UTC
We are still working on the underlying issue.

A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.
Tutkitaan
tammikuuta 16, 2022 klo 16.00UTC
Tutkitaan
tammikuuta 16, 2022 klo 16.00UTC
There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

We are investigating and will update here as this issue progresses.

Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc