FAS Research Computing - تاریخچه اطلاعیه‌ها

با افت جزئی عملکرد مواجه است

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
افت عملکرد

SLURM Scheduler - Cannon - افت عملکرد

Cannon Compute Cluster (Holyoke) - افت عملکرد

Boston Compute Nodes - افت عملکرد

GPU nodes (Holyoke) - افت عملکرد

seas_compute - افت عملکرد

عملیاتی

SLURM Scheduler - FASSE - عملیاتی

FASSE Compute Cluster (Holyoke) - عملیاتی

عملیاتی

Kempner Cluster CPU - عملیاتی

Kempner Cluster GPU - عملیاتی

عملیاتی

FASSE login nodes - عملیاتی

عملیاتی

Cannon Open OnDemand/VDI - عملیاتی

FASSE Open OnDemand/VDI - عملیاتی

عملیاتی

Netscratch (Global Scratch) - عملیاتی

Home Directory Storage - Boston - عملیاتی

Tape - (Tier 3) - عملیاتی

Holylabs - عملیاتی

Isilon Storage Holyoke (Tier 1) - عملیاتی

Holystore01 (Tier 0) - عملیاتی

HolyLFS04 (Tier 0) - عملیاتی

HolyLFS05 (Tier 0) - عملیاتی

HolyLFS06 (Tier 0) - عملیاتی

Holyoke Tier 2 NFS (new) - عملیاتی

Holyoke Specialty Storage - عملیاتی

holECS - عملیاتی

Isilon Storage Boston (Tier 1) - عملیاتی

BosLFS02 (Tier 0) - عملیاتی

Boston Tier 2 NFS (new) - عملیاتی

CEPH Storage Boston (Tier 2) - عملیاتی

Boston Specialty Storage - عملیاتی

bosECS - عملیاتی

Samba Cluster - عملیاتی

Globus Data Transfer - عملیاتی

تاریخچه اطلاعیه‌ها

دسامـ 2025

Scheduling down on Cannon
  • حل شد
    حل شد

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • به‌روزرسانی
    به‌روزرسانی

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • در حال بررسی
    در حال بررسی

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • حل شد
    حل شد
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • در حال بررسی
    در حال بررسی
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • حل شد
    حل شد

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • در حال بررسی
    در حال بررسی

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • حل شد
    حل شد

    This incident has been resolved. All Tier 1 shares are accessible.

  • در حال بررسی
    در حال بررسی

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • حل شد
    حل شد

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • در حال بررسی
    در حال بررسی

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

نوامـ 2025

Coldfront outage
  • حل شد
    حل شد

    This alert was a false alarm. Coldfront is operating normally.

  • در حال بررسی
    در حال بررسی
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • حل شد
    حل شد

    This test incident has been resolved.

  • در حال بررسی
    در حال بررسی

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • حل شد
    حل شد
    The Slurm scheduler is back online.
  • شناسایی شد
    شناسایی شد
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • تکمیل شد
    نوامبر 14, 2025 در 11:00 ب.ظ.
    تکمیل شد
    نوامبر 14, 2025 در 11:00 ب.ظ.
    Maintenance has completed successfully
  • در حال انجام
    نوامبر 14, 2025 در 10:00 ب.ظ.
    در حال انجام
    نوامبر 14, 2025 در 10:00 ب.ظ.
    Maintenance is now in progress
  • برنامه‌ریزی شده
    نوامبر 14, 2025 در 10:00 ب.ظ.
    برنامه‌ریزی شده
    نوامبر 14, 2025 در 10:00 ب.ظ.

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • حل شد
    حل شد

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • شناسایی شد
    شناسایی شد
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

اکتـ 2025

Holystore01 is degraded.
  • حل شد
    حل شد
    This incident has been resolved.
  • در حال بررسی
    در حال بررسی

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • حل شد
    حل شد

    The license server is responding normally again.

  • به‌روزرسانی
    به‌روزرسانی
    We are currently investigating this incident.
  • در حال بررسی
    در حال بررسی

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • تکمیل شد
    اکتبر 06, 2025 در 5:00 ب.ظ.
    تکمیل شد
    اکتبر 06, 2025 در 5:00 ب.ظ.
    Maintenance is now in progress
  • در حال انجام
    اکتبر 06, 2025 در 1:00 ب.ظ.
    در حال انجام
    اکتبر 06, 2025 در 1:00 ب.ظ.
    Maintenance is now in progress
  • برنامه‌ریزی شده
    اکتبر 06, 2025 در 1:00 ب.ظ.
    برنامه‌ریزی شده
    اکتبر 06, 2025 در 1:00 ب.ظ.

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • حل شد
    حل شد

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • شناسایی شد
    شناسایی شد

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

اکتـ 2025 تا دسامـ 2025

بعدی

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu