FAS Research Computing - h-nfs11-p down – جزئیات حادثه

با اختلال خفیف مواجه است

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
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h-nfs11-p down

حل شد
اختلال جزئی
آغاز شد 24 روز قبلطول کشید 144 ساعت 33 دقیقه

تحت تأثیر

Storage

اختلال جزئی از 7:33 PM تا 8:07 PM

Holyoke Tier 2 NFS

اختلال جزئی از 7:33 PM تا 8:07 PM

به‌روزرسانی‌ها
  • حل شد
    UTC
    حل شد

    The vendor has replaced the necessary hardware components, and FASRC engineers have installed updates and confirmed working status. No data was affected.

    All h-nfs11-p shares should be accessible again once more.

    If you notice any irregularities, please reach out at rchelp@rc.fas.harvard.edu

  • به‌روزرسانی
    UTC
    به‌روزرسانی

    The vendor has dispatched parts. The vendor has indicated that this may not get fixed until Monday, but the storage team is pressing them to accelerate that timeline. We will update here when we know more.

    Thanks for your understanding.

  • به‌روزرسانی
    UTC
    به‌روزرسانی

    After lengthy troubleshooting, h-nfs11-p is still down. The vendor is scheduling a datacenter visit for on-site repairs. We will update as we know more.

  • شناسایی شد
    UTC
    شناسایی شد

    Our engineers are diagnosing the root cause of the failure and are working with the vendor to troubleshoot further

    We are continuing to work on a fix for this incident.

  • در حال بررسی
    UTC
    در حال بررسی

    h-nfs11-p is currently down. The following shares are inaccessible on FASSE

    • ncf_cnl01

    • ncf_cnl02

    • ncf_cnl03

    • ncf_cnl04

    • ncf_gspdata

    • ncf_mri_l3

    • cnl05

    • cnl06

    • eldaief

    • ncf_apps

    • jcamprodon_lab_l3

    We are investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu