FAS Research Computing - Netscratch - some directories stalled/unavailable – جزئیات حادثه

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Netscratch - some directories stalled/unavailable

حل شد
اختلال جزئی
آغاز شد بیشتر از 1 سال قبلطول کشید 1 روز

تحت تأثیر

Storage

اختلال جزئی از 3:05 PM تا 3:12 PM, عملیاتی از 3:12 PM تا 2:52 PM, اختلال جزئی از 2:52 PM تا 4:24 PM

Netscratch (Global Scratch)

اختلال جزئی از 3:05 PM تا 3:12 PM, عملیاتی از 3:12 PM تا 2:52 PM, اختلال جزئی از 2:52 PM تا 4:24 PM

به‌روزرسانی‌ها
  • حل شد
    UTC
    حل شد
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • شناسایی شد
    UTC
    شناسایی شد

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • حل شد
    UTC
    حل شد
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • در حال بررسی
    UTC
    در حال بررسی
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu