FAS Research Computing - Netscratch - some directories stalled/unavailable – جزئیات حادثه

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نمایش وضعیت فعلی

Netscratch - some directories stalled/unavailable

حل شداختلال جزئی25 ساعت 18 دقیقه

تحت تأثیر

Storage

اختلال جزئی از 3:05 PM تا 3:12 PM, عملیاتی از 3:12 PM تا 2:52 PM, اختلال جزئی از 2:52 PM تا 4:24 PM

Netscratch (Global Scratch)

اختلال جزئی از 3:05 PM تا 3:12 PM, عملیاتی از 3:12 PM تا 2:52 PM, اختلال جزئی از 2:52 PM تا 4:24 PM

  • حل شدUTC
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • شناسایی شدUTC

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • حل شدUTC
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • در حال بررسیUTC
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu