FAS Research Computing - Ticket system slow – جزئیات حادثه

همه سیستم‌ها عملیاتی هستند

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Ticket system slow

حل شد
عملیاتی
آغاز شد حدود 2 سال قبلطول کشید حدود 1 ساعت

تحت تأثیر

Websites & Tools

افت عملکرد از 4:30 PM تا 5:25 PM

FASRC Ticket System (ServiceNow)

افت عملکرد از 4:30 PM تا 5:25 PM

به‌روزرسانی‌ها
  • حل شد
    UTC
    حل شد
    This incident has been resolved.
  • شناسایی شد
    UTC
    شناسایی شد

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • در حال بررسی
    UTC
    در حال بررسی

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu