FAS Research Computing - Ticket system slow – جزئیات حادثه

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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نمایش وضعیت فعلی

Ticket system slow

حل شد55 دقیقه

تحت تأثیر

Websites & Tools

افت عملکرد از 4:30 PM تا 5:25 PM

FASRC Ticket System (ServiceNow)

افت عملکرد از 4:30 PM تا 5:25 PM

  • حل شدUTC
    This incident has been resolved.
  • شناسایی شدUTC

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • در حال بررسیUTC

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu