FAS Research Computing - RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually – جزئیات حادثه

با افت جزئی عملکرد مواجه است

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually

حل شد
عملیاتی
آغاز شد بیشتر از 2 سال قبلطول کشید حدود 1 ساعت

تحت تأثیر

Storage

عملیاتی از 4:41 PM تا 5:55 PM

CEPH Storage Boston (Tier 2)

عملیاتی از 4:41 PM تا 5:55 PM

Websites & Tools

اختلال جدی از 4:41 PM تا 5:37 PM, عملیاتی از 4:41 PM تا 5:55 PM

Coldfront

عملیاتی از 4:41 PM تا 5:55 PM

FASRC Ticket System (ServiceNow)

اختلال جدی از 4:41 PM تا 5:37 PM, عملیاتی از 5:37 PM تا 5:55 PM

Virtual Machines

عملیاتی از 4:41 PM تا 5:55 PM

به‌روزرسانی‌ها
  • حل شد
    حل شد

    VMs are returning to operation. If you receive an error (on Portal, Coldfront, etc) please wait a few minutes and try again.

    Ticket system is online and starting to receive delayed emails.

  • در حال بررسی
    در حال بررسی

    The RT ticket system is currently offline due to a VM issue.

    Any emails sent to the ticket system will eventually be delivered once it recovers, but until then expect delayed response.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu