A100 GPU issue

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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تحت تأثیر

Cannon Cluster

GPU nodes (Holyoke)

حل شدآگوست 17, 2023 در 5:51 ب.ظ.UTC
Firmware updates have resolved this issue.
به‌روزرسانیجولای 18, 2023 در 7:05 ب.ظ.UTC
The proscribed driver update did not fix this issue.

We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.
شناسایی شدجولای 12, 2023 در 2:44 ب.ظ.UTC
A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

We are continuing to work on a solution.
در حال بررسیجولای 07, 2023 در 3:00 ب.ظ.UTC
An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

Jobs on affected nodes may fail.

We are investigating this issue.

FAS Research Computing - A100 GPU issue – جزئیات حادثه