FAS Research Computing - A100 GPU issue – جزئیات حادثه

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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A100 GPU issue

حل شد
عملیاتی
آغاز شد نزدیک 3 سال قبلطول کشید حدود 1 ماه

تحت تأثیر

Cannon Cluster

عملیاتی از 3:00 PM تا 5:51 PM

GPU nodes (Holyoke)

عملیاتی از 3:00 PM تا 5:51 PM

به‌روزرسانی‌ها
  • حل شد
    حل شد

    Firmware updates have resolved this issue.

  • به‌روزرسانی
    به‌روزرسانی

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • شناسایی شد
    شناسایی شد

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • در حال بررسی
    در حال بررسی

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu