FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – جزئیات حادثه

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

حل شد
عملیاتی
آغاز شد بیشتر از 3 سال قبلطول کشید حدود 2 ساعت

تحت تأثیر

VDI/OpenOnDemand

عملیاتی از 3:00 PM تا 4:55 PM

Cannon Open OnDemand/VDI

عملیاتی از 3:00 PM تا 4:55 PM

Storage

عملیاتی از 3:00 PM تا 4:55 PM

CEPH Storage Boston (Tier 2)

عملیاتی از 3:00 PM تا 4:55 PM

Websites & Tools

عملیاتی از 3:00 PM تا 4:55 PM

FASRC Ticket System (ServiceNow)

عملیاتی از 3:00 PM تا 4:55 PM

به‌روزرسانی‌ها
  • به‌روزرسانی
    به‌روزرسانی

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • حل شد
    حل شد

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • شناسایی شد
    شناسایی شد

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu