FAS Research Computing - Historial de avisos

Experimentando un rendimiento parcialmente degradado

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Rendimiento degradado

SLURM Scheduler - Cannon - Rendimiento degradado

Cannon Compute Cluster (Holyoke) - Rendimiento degradado

Boston Compute Nodes - Rendimiento degradado

GPU nodes (Holyoke) - Rendimiento degradado

seas_compute - Rendimiento degradado

En funcionamiento

SLURM Scheduler - FASSE - En funcionamiento

FASSE Compute Cluster (Holyoke) - En funcionamiento

En funcionamiento

Kempner Cluster CPU - En funcionamiento

Kempner Cluster GPU - En funcionamiento

En funcionamiento

FASSE login nodes - En funcionamiento

En funcionamiento

Cannon Open OnDemand/VDI - En funcionamiento

FASSE Open OnDemand/VDI - En funcionamiento

En funcionamiento

Netscratch (Global Scratch) - En funcionamiento

Home Directory Storage - Boston - En funcionamiento

Tape - (Tier 3) - En funcionamiento

Holylabs - En funcionamiento

Isilon Storage Holyoke (Tier 1) - En funcionamiento

Holystore01 (Tier 0) - En funcionamiento

HolyLFS04 (Tier 0) - En funcionamiento

HolyLFS05 (Tier 0) - En funcionamiento

HolyLFS06 (Tier 0) - En funcionamiento

Holyoke Tier 2 NFS (new) - En funcionamiento

Holyoke Specialty Storage - En funcionamiento

holECS - En funcionamiento

Isilon Storage Boston (Tier 1) - En funcionamiento

BosLFS02 (Tier 0) - En funcionamiento

Boston Tier 2 NFS (new) - En funcionamiento

CEPH Storage Boston (Tier 2) - En funcionamiento

Boston Specialty Storage - En funcionamiento

bosECS - En funcionamiento

Samba Cluster - En funcionamiento

Globus Data Transfer - En funcionamiento

Historial de avisos

dic 2025

Scheduling down on Cannon
  • Resuelto
    Resuelto

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Actualizar
    Actualizar

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Investigando
    Investigando

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Resuelto
    Resuelto
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Investigando
    Investigando
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Resuelto
    Resuelto

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Investigando
    Investigando

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Resuelto
    Resuelto

    This incident has been resolved. All Tier 1 shares are accessible.

  • Investigando
    Investigando

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Resuelto
    Resuelto

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Investigando
    Investigando

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

nov 2025

Coldfront outage
  • Resuelto
    Resuelto

    This alert was a false alarm. Coldfront is operating normally.

  • Investigando
    Investigando
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Resuelto
    Resuelto

    This test incident has been resolved.

  • Investigando
    Investigando

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Resuelto
    Resuelto
    The Slurm scheduler is back online.
  • Identificado
    Identificado
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Completado
    noviembre 14, 2025 a 23:00
    Completado
    noviembre 14, 2025 a 23:00
    Maintenance has completed successfully
  • En progreso
    noviembre 14, 2025 a 22:00
    En progreso
    noviembre 14, 2025 a 22:00
    Maintenance is now in progress
  • Programado
    noviembre 14, 2025 a 22:00
    Programado
    noviembre 14, 2025 a 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Resuelto
    Resuelto

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identificado
    Identificado
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

oct 2025

Holystore01 is degraded.
  • Resuelto
    Resuelto
    This incident has been resolved.
  • Investigando
    Investigando

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Resuelto
    Resuelto

    The license server is responding normally again.

  • Actualizar
    Actualizar
    We are currently investigating this incident.
  • Investigando
    Investigando

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Completado
    octubre 06, 2025 a 17:00
    Completado
    octubre 06, 2025 a 17:00
    Maintenance is now in progress
  • En progreso
    octubre 06, 2025 a 13:00
    En progreso
    octubre 06, 2025 a 13:00
    Maintenance is now in progress
  • Programado
    octubre 06, 2025 a 13:00
    Programado
    octubre 06, 2025 a 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Resuelto
    Resuelto

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identificado
    Identificado

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

oct 2025 a dic 2025

Siguiente

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu