FAS Research Computing - License servers down – Detalles del incidente

Experimentando un rendimiento parcialmente degradado

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License servers down

Resuelto
Interrupción parcial 30 %
Iniciado el hace 9 mesesDuró alrededor de 1 hora

Afectado

VDI/OpenOnDemand

En funcionamiento de 6:57 PM a 7:01 PM, Rendimiento degradado de 7:01 PM a 7:46 PM

Cannon Open OnDemand/VDI

En funcionamiento de 6:57 PM a 7:01 PM, Rendimiento degradado de 7:01 PM a 7:46 PM

FASSE Open OnDemand/VDI

En funcionamiento de 6:57 PM a 7:01 PM, Rendimiento degradado de 7:01 PM a 7:46 PM

Software & Licensing

Interrupción parcial de 6:57 PM a 7:46 PM

License Servers

Interrupción parcial de 6:57 PM a 7:46 PM

Actualizaciones
  • Resuelto
    Resuelto

    The license server is responding normally again.

  • Actualizar
    Actualizar
    We are currently investigating this incident.
  • Investigando
    Investigando

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu