FAS Research Computing - Shutdown nodes in 8A14, 8A16 and 8A18 - Cooling Leak – Detalles del incidente

Experimentando un rendimiento parcialmente degradado

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Shutdown nodes in 8A14, 8A16 and 8A18 - Cooling Leak

Resuelto
Interrupción parcial 30 %
Iniciado el hace 10 mesesDuró 4 días

Afectado

Cannon Cluster

Interrupción parcial de 9:45 PM a 4:06 PM

SLURM Scheduler - Cannon

Interrupción parcial de 9:45 PM a 4:06 PM

Cannon Compute Cluster (Holyoke)

Interrupción parcial de 9:45 PM a 4:06 PM

Boston Compute Nodes

Interrupción parcial de 9:45 PM a 4:06 PM

GPU nodes (Holyoke)

Interrupción parcial de 9:45 PM a 4:06 PM

seas_compute

Interrupción parcial de 9:45 PM a 4:06 PM

Actualizaciones
  • Resuelto
    Resuelto

    Thanks to staff that made multiple datacenter visits, the leak has been addressed and all systems are back up and running.

    This incident has been resolved.

  • Supervisando
    Supervisando

    8a14 and 8a18 are back online, 8a16 is still down

    That includes mweber_gpu and mweber_compute being back up and seas_gpu still partially down

  • Actualizar
    Actualizar

    Power and water is shutdown to these racks and the vendor is working to send someone in next working day to investigate. Partition totally down are mweber_compute, mweber_gpu, seas_gpu and seas_compute.

  • Identificado
    Identificado

    Row 8A18 (row 8A rack18) will also be shut down.

  • Investigando
    Investigando

    MGHPCC found a leak in 8A14 or 8A16 racks and asked us to shutdown those nodes. We are working with the vendor to fix the issue ASAP.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu