FAS Research Computing - holylabs inaccessible - cluster paused – Detalles del incidente

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holylabs inaccessible - cluster paused

Resuelto
En funcionamiento
Iniciado el hace casi 3 añosDuró alrededor de 22 horas

Afectado

Cannon Cluster

En funcionamiento de 6:00 PM a 4:02 PM

SLURM Scheduler - Cannon

En funcionamiento de 6:00 PM a 4:02 PM

Cannon Compute Cluster (Holyoke)

En funcionamiento de 6:00 PM a 4:02 PM

Boston Compute Nodes

En funcionamiento de 6:00 PM a 4:02 PM

GPU nodes (Holyoke)

En funcionamiento de 6:00 PM a 4:02 PM

OpenOnDemand/OOD

En funcionamiento de 6:00 PM a 4:02 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Investigando
    UTC
    Investigando

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Resuelto
    UTC
    Resuelto

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Identificado
    UTC
    Identificado

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Investigando
    UTC
    Investigando

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu