FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Detalles del incidente

Sistemas funcionando con normalidad

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Resuelto
En funcionamiento
Iniciado el hace más de 3 añosDuró alrededor de 2 horas

Afectado

OpenOnDemand/OOD

En funcionamiento de 3:00 PM a 4:55 PM

Cannon Open OnDemand

En funcionamiento de 3:00 PM a 4:55 PM

Storage

En funcionamiento de 3:00 PM a 4:55 PM

CEPH Storage Boston (Tier 2)

En funcionamiento de 3:00 PM a 4:55 PM

Websites & Tools

En funcionamiento de 3:00 PM a 4:55 PM

FASRC Ticket System (ServiceNow)

En funcionamiento de 3:00 PM a 4:55 PM

Actualizaciones
  • Actualizar
    UTC
    Actualizar

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Resuelto
    UTC
    Resuelto

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Identificado
    UTC
    Identificado

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu