FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Detalles del incidente

Experimentando un rendimiento parcialmente degradado

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours


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VM and Ceph infrastructure issues - also affects FASRC ticket system

Resuelto
En funcionamiento
Iniciado el hace más de 3 añosDuró alrededor de 2 horas

Afectado

VDI/OpenOnDemand

En funcionamiento de 3:00 PM a 4:55 PM

Cannon Open OnDemand/VDI

En funcionamiento de 3:00 PM a 4:55 PM

Storage

En funcionamiento de 3:00 PM a 4:55 PM

CEPH Storage Boston (Tier 2)

En funcionamiento de 3:00 PM a 4:55 PM

Websites & Tools

En funcionamiento de 3:00 PM a 4:55 PM

FASRC Ticket System (ServiceNow)

En funcionamiento de 3:00 PM a 4:55 PM

Actualizaciones
  • Actualizar
    Actualizar

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Resuelto
    Resuelto

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Identificado
    Identificado

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.