FAS Research Computing - FARCS ticket system outage – Detalles del incidente

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FARCS ticket system outage

Resuelto
En funcionamiento
Iniciado el hace más de 3 añosDuró 26 minutos

Afectado

Websites & Tools

En funcionamiento de 4:38 PM a 5:04 PM

FASRC Ticket System (ServiceNow)

En funcionamiento de 4:38 PM a 5:04 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    The ticket system is back in service. Any pending emails in or out will be delivered but possibly delayed.

  • Investigando
    UTC
    Investigando

    The FASRC ticket system is currently down. We are working to resolve this as quickly as possible. Replies to tickets will be delayed (email replies should continue to attempt delivery until the system responds).

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu