VM issue affecting FASSE VDI and Tier2 storage - Detalles del incidente - FAS Research Computing - Status

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VM issue affecting FASSE VDI and Tier2 storage

Resuelto

Interrupción parcial

Iniciado el hace más de 4 añosenero 16, 2022Duró alrededor de 2 horasenero 16, 202216:0017:42UTC

Afectado

OpenOnDemand/OOD

FASSE Open OnDemand

Storage

CEPH Storage Boston (Tier 2)

Virtual Machines

Virtual Infrastructure - Holyoke

Actualizaciones

Resuelto
enero 16, 2022 a 17:42UTC
Resuelto
enero 16, 2022 a 17:42UTC
We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.
Identificado
enero 16, 2022 a 17:11UTC
Identificado
enero 16, 2022 a 17:11UTC
We are still working on the underlying issue.

A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.
Investigando
enero 16, 2022 a 16:00UTC
Investigando
enero 16, 2022 a 16:00UTC
There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

We are investigating and will update here as this issue progresses.

Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc