FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – Detalles del incidente

Experimentando un rendimiento parcialmente degradado

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VM issue affecting FASSE VDI and Tier2 storage

Resuelto
Interrupción parcial
Iniciado el hace más de 4 añosDuró alrededor de 2 horas

Afectado

VDI/OpenOnDemand

Interrupción parcial de 4:00 PM a 5:42 PM

FASSE Open OnDemand/VDI

Interrupción parcial de 4:00 PM a 5:42 PM

Storage

Interrupción parcial de 4:00 PM a 5:42 PM

CEPH Storage Boston (Tier 2)

Interrupción parcial de 4:00 PM a 5:42 PM

Virtual Machines

Interrupción parcial de 4:00 PM a 5:42 PM

Virtual Infrastructure - Holyoke

Interrupción parcial de 4:00 PM a 5:42 PM

Actualizaciones
  • Resuelto
    Resuelto

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • Identificado
    Identificado

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • Investigando
    Investigando

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc