FAS Research Computing - h-nfs15-p inaccessible – Incident details

HolyLFS06 (Tier 0) experiencing degraded performance

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h-nfs15-p inaccessible

Resolved
Partial outage 30 %
Started 17 days agoLasted 11 days

Affected

Storage

Partial outage from 3:15 PM to 3:55 PM, Operational from 7:21 PM to 3:55 PM

Holyoke Tier 2 NFS

Partial outage from 3:15 PM to 3:55 PM

Globus Data Transfer

Partial outage from 3:15 PM to 7:21 PM, Operational from 7:21 PM to 3:55 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Most shares are back up and accessible for use.

    kou_lab remains unavailable at this time.

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Storage shares on h-nfs15-p are currently unavailable. This includes:

    • bellono_lab

    • debivort_lab

    • shakhnovich_lab

    • doyle_lab

    • holbrook_lab

    • kou_lab

    • koutrakis_lab

    • brennan_lab

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu