FAS Research Computing - Starfish - Out of date scans – Incident details

Starfish experiencing degraded performance

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Starfish - Out of date scans

Monitoring
Degraded performance
Started 4 days ago

Affected

Websites & Tools

Degraded performance from 9:03 PM to 12:00 AM

Starfish

Degraded performance from 9:03 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    The down agents are back in service. Scans are on-going but data will still be out of date until they catch up.

  • Identified
    Identified

    Some starfish scans restarted following earlier issue and may be up to a week out of date due to the delayed scans

    Two scanning agents are still down. So please bear this in mind when viewing Starfish data.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu